Booktango Distribution and Retailer FAQ
 
 

Selling and Retail Info

Where will my e-book be available for purchase?

EVERYWHERE . . . ALMOST 

Once your e-book has been formatted, we’re here to help you distribute it to online retailers. We work with some of the largest online bookstores and distributors, and each partner maintains a very dynamic list within its network to ensure your e-book can reach a wide online audience.

During the final publishing process, you will have the opportunity to choose from a list of our distribution partners. You can select the entire list or only a select few online retailers and Booktango will take care of the rest. But, please understand that each channel or retailer reserves the right to refuse listing.

The wide range of major online retailers and distributors includes the following*:

  • Amazon
  • Apple*
  • Barnes & Noble
  • Google
  • Kobo

* Retailers reserve the right to accept or deny content for availability.
*Apple doesn't support the following foreign languages in e-books:

Amharic
Arabic
Burmese
Central Khmer
Chinese
Hebrew
Japanese
Judeo-Arabic
Judeo-Persian
Lao
Mon-Khmer languages
Official Aramaic (700-300 BCE)
Imperial Aramaic (700-300 BCE)
Persian
Persian, Old
Samaritan Aramaic

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When will my e-book show up in the online stores?

ABOUT ONE DAY TO FOUR WEEKS  GIVE OR TAKE

We have seen e-books appear on online retailer's sites in as little as one day, but it will likely take approximately two to four weeks after your book is formatted for your e-book to appear on retail websites. However, each retailer operates on a different schedule which we do not control. It could show up sooner, or it could take a little longer. 

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Can I make changes to my e-book's bookstore marketing copy, such as the overview and about the author?

YES

You can update your e-book summary, free preview, about the author and genre. (To update your title, subtitle or author name, you'll need to create a new e-book.) Simply click the button to unlock your e-book in the Dashboard, make the change, and resubmit your e-book. The change will show up in online bookstores in one day to four weeks, depending on the retailer.

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Can I cancel my e-book after it's published? Will it be removed from retail sites?

YES & YES

Should you decide to cancel your e-book, get in contact with the Booktango team, and let us know.  

Once we cancel your title, the e-book will be taken off retailer sites within three weeks' time (retailers update their bookstores on their own schedule, which we do not control).

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Why isn't my e-book in Apple's iBookstore?

VARIOUS REASONS 

It can take up to three months for your book to appear in the iBookstore. If your book is still not available after that period of time, it is possible that Apple did not accept your content. Apple may choose to deny content due to typos, poor editing, poor formatting or subject matter.

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How do I sideload my Mobi e-book file onto my Kindle Fire?

SIDELOADING KINDLE FIRE WITH ACCESS TO A COMPUTER (EASIEST):

1. Using a mini USB to USB cord, connect the Kindle Fire to a computer.
2. Download the e-book file on your computer.
3. Using a file explorer program, open up the Kindle (will show as a temporary drive). Also open the folder on the computer with the file.
4. Drag the e-book file from the computer to the Kindle Fire Books directory.
5. Follow your computer’s procedure for disconnecting peripheral devices. The book will now be available in the Kindle Fire’s “Books” tab.

SIDELOADING USING ONLY THE KINDLE FIRE:

1. Download the e-book file to the Kindle Fire using either the browser or via email.
2. Download and install a file explorer program, such as ES File Explorer from Amazon APP market (it’s free).
3. Using the file explorer find the book file (it will be in the main Kindle directory) and copy it (press and hold the icon until the sub-menu pops up).
4. Go to the “Books” folder.
5. Paste the file (with ES Explorer you will need to select “Operations,” then hit paste).
6. Power Kindle Fire off and back on.
7. Book should be in the Books tab.

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